FREQUENTLY ASKED QUESTIONS

What are EMPORIUM's opening hours? / EMPORIUM Mall Operating Hours

Opening Hours

- Monday – Thursday: 11:00 AM – 9:00 PM
- Friday – Sunday and Public Holidays: 10:00 AM – 9:00 PM

Gourmet Market & Food Hall:

- Open daily from **10:00 AM – 9:00 PM**

What time does the EMPORIUM parking lot open and close?

Parking Access & Overnight Charges

- Two parking entrances at Building A are open 24 hours, located at Soi Sukhumvit 24 and the Emporium Tower (hotel side).
- Parking at **Building B** is available from **10:00 AM – 10:00 PM**.

**Overnight Parking:**

* Parking between **2:00 AM – 8:00 AM** is charged at **THB 250 per hour**.

How much does parking cost at EMPORIUM? / EMPORIUM Parking Rates

General Parking

- First 2 hours — Free
- Hours 3–6 — 20 THB per hour
- Hour 7 onwards — 50 THB per hour

Cinema Parking

- First 2 hours — Free
- With a cinema stamp on your parking ticket, receive an additional 2 hours free (4 hours free in total)

How much is motorcycle parking at EMPORIUM, and where is the parking zone?

Motorcycle Parking Rates

- First hour — Free
- Each subsequent hour — 10 THB per hour

How much do I need to spend to get free parking at EMPORIUM? / Free Parking Validation

Parking Stamp Privileges
Present your receipt at the stamp counter to receive additional free parking hours:

- Spend 500 THB or above — get 2 additional hours free
- Spend 3,000 THB or above — get 4 additional hours free
- Spend 5,000 THB or above — get 6 additional hours fr

What is the customer service contact number for EMPORIUM?

Contact Us
For further inquiries, please contact us at 02-269-1000

Who do I contact to rent retail space at EMPORIUM? / EMPORIUM Leasing Contact

Space Rental Enquiries
Event Space
Contact Khun Toi : palida.chi@emporiumthailand.com

Shopping Centre Space
Contact Khun Fai : sasipa.suw@themall.co.th

Is EMPORIUM a pet-friendly mall? / Can I bring my pet to EMPORIUM?

Pet Policy
We kindly ask all customers to refrain from bringing pets into the shopping centre. If necessary, pets must be placed in a stroller or fully enclosed carrier at all times. Please note that pets are strictly not permitted in the Gourmet Market and Food areas.

Does EMPORIUM have luggage storage or lockers? / Where to store luggage at EMPORIUM?

Luggage storage is available at the Tourist Lounge, B1 Floor

Where can I borrow a wheelchair at EMPORIUM?

Please visit us at the Waiting Lounge, G Floor